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Clear all filtersNational transaction benchmarks for computer repair business businesses.
Under $500K
A variety of factors can cause businesses to trade outside this range, including earnings quality, operational transferability, key-person risk, growth trajectory, and geography, so a listing priced above or below the typical multiple usually reflects real differences in the underlying business.
Cofounder & CEO
Key diligence, valuation, financing, and transition considerations for buyers evaluating computer repair business acquisitions.
A break-fix shop earns one-time fees per repair, while a managed services provider (MSP) bills recurring monthly fees to manage clients' IT. Recurring contract revenue is far more valuable and far more defensible than transactional repair work. The first thing to determine is where on this spectrum the business sits, because an MSP and a repair counter with the same revenue are not worth the same money.
Monthly recurring revenue from managed-services agreements is what commands a premium in this category. Predictable, contracted income is worth more than an equal amount of unpredictable repair tickets. Ask for the monthly recurring revenue, the contract terms and lengths, and client retention history, since the depth and stickiness of recurring revenue should anchor your valuation.
Much of the capability and many client relationships often live with the owner or a few key technicians. If the person who holds the certifications and the client trust is leaving, the business can hollow out quickly. Identify who does the technical work and manages the accounts, understand their compensation, and secure retention agreements for the people the clients actually rely on.
For an MSP or B2B-focused shop, a few large clients can account for most of the revenue. Losing one major managed-services contract can reshape the business overnight. Get revenue by client, understand how long the largest relationships have lasted, and gauge how exposed the business is to the departure of any single account.
Relationships with parts suppliers, software vendors, and any manufacturer authorizations or certifications can be meaningful assets. Authorized-service status or favorable vendor terms may not transfer automatically. Confirm which vendor relationships, certifications, and tooling convey with the sale, since they affect both your costs and the services you can legitimately offer.
Answers to common buyer questions for this market.
